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TapnFlow Blog

Tap ‘n Flow Ltd becomes a Which? Trusted Trader

| August 24, 2018

Tap ‘n Flow Ltd can proudly call itself a Which? Trusted Trader, having recently passed a rigorous assessment that recognises reputable traders.

Consumers in the Surrey Hills & West Sussex areas can have confidence when using Tap ‘n Flow Ltd due to their Which? Trusted Traders endorsement. In order to become a Which? Trusted Trader, Tap ‘n Flow Ltd successfully passed the endorsement process, including a visit by a professional Which? Trusted Traders assessor, with extensive trading standards experience, as well as a company credit check and customer references.

David Martin, the business owner of Tap ‘n Flow Ltd said:

“Just about everyone is likely to have heard of Which? and trust their expertise & judgment.  I am extremely pleased to say that they have fully endorsed our services and look forward to their continuing support in the future.  Thank you.”

Raj Kakar-Clayton, Managing Director of Which? Trusted Traders, said:

“We are delighted to announce Tap ‘n Flow as a Which? Trusted Trader. Our service gives consumers the confidence to make the right choices when it comes to finding skilled professionals and we’re pleased to be able to give traders the chance to distinguish themselves from their peers. This scheme is a valuable and free resource for consumers.”

Which? have been testing products and services and awarding ‘Best Buy’ icons for over 50 years. The Which? Trusted Traders scheme captures this spirit to give consumers the same reassurance when choosing a trader.

Which? Trusted Traders offers additional peace of mind for consumers as they can also benefit from free dispute resolution from independent provider Dispute Resolution Ombudsman, should any issues arise between a trader and customer.

To find out more about Which? Trusted Traders, go to


Top tips

| March 2, 2018

All you folks with oil fired boilers out there, keep your heating on 24 hours a day when the temperature is below -4 or more. It helps keep the oil moving in the external pipework to stop it from freezing up and not flowing properly to the burner.

Are you an SME? Worried about GDPR? Try the test.

| January 17, 2018

In May this year there is the deadline for GDPR compliance – so it would appear!

This may help you, as just about every small company (like our’s) will be processing personal data electronically and may mean you need to register with the ICO.

Today, the EU definition of “personal data” is set out in the Data Protection Directive 95/46/EC. It defines personal data as “any information relating to an identified or identifiable natural person”.  This company certainly does process personal data, but do I actually need to register?

After some digging around I found this on the ICO website, it’s an interactive a self-assessment questionnaire that guides you through the process of determining if you do have to register:

ICO GDPR Self-assessment


After that, there are seven other check-lists you may need to complete. More than one may apply – they are as follows:
  • Data controllers
  • Data processors
  • Information security
  • Direct marketing
  • Records management
  • Data sharing and subject access
  • CCTV

Of course, you can still register voluntarily, but this will tell you if you need to.  If you do, it means you’ll probably be committed to a lot more work in becoming compliant.  If so there is some more guidance:

Small business guidance