After being in the business for a number of years we have done our upmost to keep all customers happy and aim to provide satisfaction per design. To this end here a few of our many testimonials.
" During the last year there have been a number of occasions when I have required a plumber to deal with problems with my heating system and that of my daughters property. Without exception I have found Tap n Flow to be immediately responsive to my call sometimes responding the same day and always within twenty four hours. The problem has always been identified and the repair carried professionally and to a high standard all at a very competitive price. Recently one of my staff needed a plumber and I recommended Tap n Flow who provided the same excellent service."
" Tap and Flow provided all the plumbing work for our new kitchen instillation and have since been back to do further work. The company is helpful, friendly and the quality of work is very high. Their rates are also very competitive. I wouldn't hesitate to recommend them. April & June 2011 "
" I was pleased with the work carried out by David in October 2010. I needed my cloakroom renovated - new tiling on both walls and floor, sink and unit fitted and new toilet. All the work was planned and fitted carefully. He worked tidily and had a pleasant manner and was very co-operative. I am pleased to reccomend him. "
" Job description: Complete bathroom refit, moving/changing hot water tank and switching to an unvented system. We were impressed with the ideas David had, particularly in regards to the hot water tank and unvented system. Indeed it was he who came up with the idea after listening to our plans for the house over the next few years. All work was carried out to a high standard and David certainl.. "
Don't Panic! The first thing to do is to prevent water passing the point of the leak. Turn off all stop valves (sometimes called stop cocks)
which are often sited under the kitchen sink. If there isn't an internal valve, turn off the water at the external valve which may be under a cover in your garden or path.
If the escaping water cannot be controlled immediately, open all cold water taps so that the pipework and storage system drains quickly. DO NOT TURN ON HOT TAPS. Turn off the central heating system and, if it uses a solid fuel boiler, allow the fire to die out. Switch off any electric immersion heater, then call a professional plumber.
If a pipe freezes, turn off the mains water supply at the stop valve inside your home. If the frozen pipe runs from a storage cistern and is not
controlled by a valve, check that it hasn't split. If it has, empty the cold water storage cistern by opening the cold water taps and flushing the
WC. If you know how to, you could siphon the water from the cistern with a hose pipe, then call a professional plumber. If the pipe isn't split, thaw it out by applying hot water bottles.
If any part of the hot water system is frozen, there could be a risk of explosion if the boiler (or other heat source) is kept alight, so ensure it is turned off, or for solid fuel systems, extinguish the fire. Be careful as although water may be flowing from taps, other parts of the system may still be frozen.